We'd Love to Hear From You

Domestic orders ship within 1-2 business days. Standard shipping (5-7 business days) is free on orders over $150. Express (2-3 days) and overnight options are available at checkout. International orders typically take 7-14 business days depending on your location and customs processing times.

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Simply initiate a return through your order confirmation email or contact us directly. Exchanges are always free. Refunds are processed within 5-7 business days after we receive your return. Pre-order and final sale items may have different policies.

Yes! We love bringing unique visions to life. Our custom order process starts with a consultation where we discuss your ideas, preferred materials, and timeline. Custom pieces typically take 4-6 weeks to produce. Reach out through the contact form with "Custom Orders" selected as the subject, and include details about your vision. Pricing varies based on complexity and materials.

We selectively partner with boutiques and retailers that align with our brand vision. Our minimum wholesale order is 12 units per style. For wholesale inquiries, select "Wholesale Inquiry" in the contact form and include your business name, location, and the collections you are interested in. Our wholesale team will follow up within 48 hours with pricing and terms.

Yes, we ship to over 50 countries worldwide! International shipping rates are calculated at checkout based on your location and order weight. All duties, taxes, and customs fees are the responsibility of the customer. Tracking is provided for all international orders. Please note that delivery times may vary due to customs processing in your country.

Once your order ships, you will receive a confirmation email with your tracking number and a direct link to track your package. You can also check your order status anytime by visiting our Order Tracking page or by contacting us with your order number. We ship with major carriers including USPS, UPS, and FedEx.

Most of our pieces are available in sizes XS through XXL. Each product page includes a detailed size guide with measurements for chest, waist, hips, and length. We recommend measuring yourself and comparing to our size charts for the best fit. If you are between sizes, we suggest sizing up for a relaxed fit or down for a more tailored look. Need help? Our styling team is always happy to assist.

Sustainability is at the heart of what we do. We use ethically sourced materials including organic cotton, recycled polyester, and responsibly produced hardware. Our limited production runs minimize waste, and we partner with manufacturers who uphold fair labor practices. We are continuously working to reduce our environmental footprint through eco-friendly packaging and carbon-offset shipping options.

Absolutely! We love partnering with artists, designers, influencers, and brands that share our vision. Whether you're interested in a co-designed capsule, a content collaboration, or a brand partnership, we want to hear from you. Select "Collaboration" in the contact form and share your portfolio or social links along with your idea. Our creative team reviews every submission.

There are many ways to be part of the SkyyRose family! Follow us on Instagram, TikTok, and Twitter @skyyrose for the latest drops, behind-the-scenes content, and styling inspiration. Sign up for our newsletter to get early access to new collections and member-only drop alerts. We also host pop-up events in Oakland and other cities throughout the year, so stay tuned for invitations.